Ecommerce companies scale fast and hire even faster. Operations, category, logistics, and tech roles need to be filled before the next sale season, not after. If your hiring is always running behind your growth, the problem is not the talent market. It is the recruitment process. XMS has been closing ecommerce roles at pace since 2015.
From marketplace operations to last-mile logistics and growth marketing, we cover every function an ecommerce business needs to run and scale.
Category managers and senior category leads who can manage vendor relationships, drive GMV growth, and own the P&L for their category. One of the most business-critical roles in any marketplace or ecommerce platform.
Operations managers, warehouse managers, and fulfillment leads who can manage large teams under pressure, maintain SLA adherence, and keep accuracy metrics where they need to be during peak periods.
Last-mile delivery managers, supply chain analysts, and logistics operations leads. Profiles who understand the India logistics landscape and can work with 3PL partners effectively.
Backend, frontend, and full stack engineers who have built ecommerce or marketplace platforms. Mobile engineers for app-first businesses. Data engineers building recommendation and personalisation systems.
Performance marketers, growth managers, and digital marketing specialists who can manage paid channels, optimise CAC, and drive repeat purchase rates. Numbers-driven profiles who understand unit economics.
Customer service managers, CX team leads, and operations heads for customer support functions. Both voice and non-voice profiles sourced quickly for scale requirements.
Seller acquisition executives, onboarding specialists, and key account managers for marketplace businesses expanding their seller base in India.
Product managers for ecommerce and marketplace platforms who understand the buyer and seller journey, conversion optimisation, and the operational constraints of physical commerce.
COO, VP Operations, Head of Category, Head of Growth, and country head searches for ecommerce companies scaling in India.
Ecommerce does not wait. A warehouse manager vacancy going unfilled for six weeks during a growth phase costs more than the salary. We treat ecommerce mandates with the urgency they require.
Most recruitment firms are comfortable with technology roles. We are equally strong on operations, category, and logistics roles which is where ecommerce companies actually struggle most to hire well.
Pre-sale season scale-ups, new city launches, and warehouse expansions require volume hiring done fast. We have delivered on these mandates before and we know how to build pipelines at pace.
International ecommerce companies entering India without a local entity use our Employer of Record service. We source, onboard, and manage payroll and compliance from day one.
Ecommerce hiring is not just Bangalore. Warehouses, fulfillment centres, and last-mile operations are spread across India. Our networks cover Bangalore, Mumbai, Delhi NCR, Hyderabad, Pune, and beyond.
If a role is difficult to fill at the salary on offer, we say so upfront and discuss what adjustments change the outcome. No false promises and no surprises three weeks in.
We understand the role, the operational context, team size, and the timeline pressure you are working under. This shapes how we source.
We source from our ecommerce and operations networks, run direct outreach, and headhunt from relevant companies. Not bulk applications from job boards.
Domain knowledge check, operations or technical assessment, motivation check. You only see candidates who fit the role and the environment.
We manage offer negotiation, smooth acceptance, and stay involved through the joining date. Our job is not done until the candidate starts.
A leading Indian technology startup with ecommerce and financial services operations partnered with XMS in 2019 with 20 employees. Over six years, XMS built over 70 percent of their entire workforce, placing candidates across engineering, operations, sales, credit, marketing, and senior management. The company scaled to approximately 800 employees and a valuation of over Rs 1,000 crore. The partnership is ongoing.
Tell us what you are hiring for. We will give you an honest view of what is achievable, how quickly, and at what cost. No obligation, same day response.